The best way to explore our platform is to schedule a demo, but here's a quick overview of our features.
Ask your customers for reviews and other content, fully customized to your user journey and needs.
Send post-purchase emails asking for feedback, or use SMS and in-app messages. Good messaging gives high conversion rate.
Define scheduling rules and settings per product and customer segment to keep messages relevant.
Give loyality points, coupons or other incentives through the available integrations or with your custom code.
Customize your review collection form. Keep it as simple as possible.
Ask about sizing for clothes, skin type for beauty products, etc. Predefined questions and templates are available.
Full support for images and video.
Add our Net Promoter Score and Customer Satisfaction surveys. Collect together with reviews, or separately.
Clean and minimalistic by default. Choose design and content to fit your brand identity.
Increase sales and conversion rates by 30% using the out-of-the-box widget. Loads blazingly fast with global CDN.
Most e-commerce platforms are fully supported. Customized widget design is included. Rich APIs are available to your developers.
Increase clicks from Google by having your ratings in the search results.
Get more from your marketing spend by using ratings in your ads. Full review feed integration available.
Highly relevant user-generated content will help your organic search ranking and your quality score.
Make sure all content you publish is relevant, high-quality and fully localized.
Human moderation services are available in over 20 languages. Your customer service is looped in when needed. You can also moderate yourself using the excellent content moderation tool.
Full flexibility in translating content using any combination of machine translation and human translators.
Reviews as social proof can be used in any of your marketing channels.
Include individual reviews or aggregated ratings in your ads and campaigns.
Use customer feedback in newsletters, social media posts and other communication.
If you have physical stores, make sure they're not left out.
Use loyalty cards and other digital footprints to capture feedback, regardless of channel.
Use ratings and reviews on electronic shelf labels and digital signage.
Take control over all channels, not just the ones you own.
Brands can syndicate to retailers inside or outside our network.
15,000 global review sources, updated daily. Backfill for instant review coverage, or monitor reviews of your products and brands.
We're a customer-obsessed company, so we have worked a lot on the details that you will care about.
You will always have a dedicated customer success manager. Just pick up the phone. If you're in Stockholm, let's meet.
We'll work with your team to make sure you get the most value out of the platform.
The APIs you need, clear documentation, sample code, technical support on Slack. Standard widget with Google Tag Manager or headless API integrations. We've got you covered.
We're fully GDPR-compliant and have worked hard to earn the trust of our customers, including their IT security teams. See our security page for details.
Access the data and numbers you need in our portal, or use our integrations for your Google Analytics and other tools.
Please get in touch and we'll talk about it. We're happy to adapt to your needs and we have a network of partners to help.
© 2020 TestFreaks AB. All rights reserved. Various trademarks held by their respective owners.