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Question: Sony Bravia KDL-32L4000 Screen mirror and blurred

I have a Sony Bravia KDL-32L4000 and it is only a year old, the picture is messing up and has horizontal lines through it, it also looks blurred and like it is upside down in some places. There is a 2 inch gap at the top of the screen where the picture is fine. Words on the screen look blurred and upside down.