Reviews, reviews, reviews...

Question: Error Code 2, 182, 0

Code: 2,182,0 when I will scan my negativs. OS Windows XP prof. 3078 GB Memory, 160 GB HD with enough space, USB 2.0
I had downloaded again the software from Canon but nothing, I checked the ASUS motherboard, the right placing of the scanner for the negativ and so on.
I need urgently help but now I don't know where I've to look also?