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Question: HPDeskjet 6980 printer probs

The printer will only print one page before jamming or ejecting multiple blank pages. I went through the HP tech guys and they say it is a driver problem....|I updated drivers...no help. After a windows update, I can only use the printer icon to start printer...I can no longer select which page to print, so now I have to make each document only one page. Can you advise?