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Question: Canon Pixma ip100 Paper Hung up during printing

We just purchased this printer and are going crazy trying to get assistance from Canon on troubleshooting a problem where the paper is getting "hung up" during the last inch or so of printing and even chewing up the corner of the page. We've tried everything it says to do on-line and in the user manual. Please suggest some new or different resolution to this maddening situation. Thanks.