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Question: scanner problems

i just got this and everything works fine but the scanner - got a windows 7 computer so what's the problem ....... ? my old printer was not Windows 7 compatible so i invested the money and it STILL dont work !! i see lots of people having problems with all printers with Win 7 ... these companies should make their products work and not make consumers INSANE with these technical issues i have precious little time in my life and i've wasted a whole weekend .. not to mention Epson dont have 24/7 support NOT GOOD either .. Im ready to just bring this thing back to BestBuy but I will give tech support ONE shot at fixing it although I doubt they can I already d/l drivers, etc. what's left ? I'll be amazed if they can get it to function properly