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Question: cannot connect to router

Samsung CL80 finds my router but shows a lock symmbol next to it. Until I get this lock off there I am done trying to connect. It goes and looks for the Zyxel router but says its locked and then says cannot connect. All the other stuff in the house connects to the router fine except this camera. I tried it at the neighbors house and it connected easily, however you can sit in their driveway and use there internet there is no passkey. I am novice and this and need help. Love the camera and don't want to return it.