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Question: Problems

i got this camera for christmas and find it a great camera except it has frozen on me a couple of time, and i found the only way to turn it off was to take the battery out ( because it was frozen) When putting the battery back in the screen stays blank or come up on the screen saying the card cover is open ( which it wasnt!) So i took the camera back to the shop and got a new one ( Exactly the same) and had the same problem, i really like this camera but i think im just going to have to try a different camera, Do you have any ideas or help for me Thanks