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Question: Infant car seat adapter not secure

In both the Bob and Bob Duallie when using the infant car seat adapter (I have a Graco snug ride 2008) the front bar does not fully latch the car seat therefore with the foam insert, seat belt fully secure, etc the front of the car seat moves in both the horizontal and vertical direction with a travel of multiple inches and a force great enough to jostle the head of our 11 month old baby boy.