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Question: Problem switching between sources - defaults to do

Everytime I try and switch from DVD to cable TV or apple TV (all connected via HDMI) the Onkyo always switches to Dock mode...which is really annoying as I dont have an Ipod Dock fitted/connected to the receiver. The dealership said its something to do with the HDMI switching...why should this take 20 secs and numerous presses on the remote to resolve???