Summary: This company advertised this product as "new", so I bought it for a Christmas gift. When it came, the box was heavily taped together. I thought the box was simply torn, so didn't think anything of it. When it was opened, the cd disc was missing, so the game was worthless. They did accept the return and reimbursed the cost, but then I had to go to a store and re-buy one after Christmas was over.
Summary: I replaced one order because it came with a scratch on the game disk. Returned without any problems with Amazon. Second kit came but it wouldn't work on Xbox 360. Read all reviews and problems finally got a gaming guy who showed us how to get around the problem.
Summary: I ordered this game for my 5 yr old son who is a major skylanders fan for xmas! I received it super fast but when we tried to play the game - it seems the disc was the problem! I tried to return it only to realize this vendor will only refund not exchange and I got a great deal on this item at $35 for xmas! I wound up having to go to GameStop and try to exchange it! Lesson learned- will never order a video game from unknown vendors!!
Summary: It was suppose to be the skylanders giants game, and I received the spyro game in the game case.so all the characters we have and bought for my son for Christmas don't even work with the game and I was told I had to wait until after the holidays for him to see if he had another game!
Summary: We already had a portal, so we bought portal owners pack.. first time It wouldn't read the disk, so we returned it and got another. The same thing with the second game we got. I went to support forums and did all the trouble shooting and it still wouldn't read. We are at a loss of what to do after this point. I think it is an issue with the type of xbox we have. I can't say I am that surprised when you are discussing the fail-ability of things Made In China.
Summary: Unfortunately, not knowing Skylanders and how they work, I didn't understand that you need to have already purchased the portal for this package. Also, the Skylander's Giants package that does include the portal also includes the Tree Rex Giant. So, in purchasing the other one, we now have 2 Tree Rex Giants. I am not happy that this was not explained on the product.