Summary: I believe the negative aspect of the product is more important for the readers, the package included with an installation guide and a CD. I was unable to install it myself even I followed the instructions given. I had to spend lots of time to get this install; finally I got help from the customer service and go it installed. The customer service was fairly good and they gave totally different steps for installation.
Summary: Connection problems through the wireless from Day 1. Drops the connection randomly, many times a day. Often cannot re-connect for hours, even though my laptop shows good signal. I can connect to several neighbor's routers with no issues, so I know it's this piece of crap. Tried the latest firmware, no difference.
Pros: It was cheap. Wired port works fine, no speed issues.