Summary: All of these hotspot boxes stink. But if you don't expect any reliability, you won't be disappointed. I got my first Novatel about 4 years ago at the AT&T store and got some good use out of it. Then it auto-bricked. I could not reflash it although it pretended to.
Summary: I went through the process of registering the new seriel number (which required a magnifier to read) and so far have not got the battery to charge. It only works when plugged in which negates having a "wireless" device...I just don't have the time to send it back!!!