Excerpt: I bought this yesterday and will be returning it today. It keeps dropping the connection, and I have tried everything in my power to try to solve the problem, including searching the internet for solutions. I have tried everything and it will not stop randomly dropping the connection every 5-60 minutes. DO NOT BUY.
Excerpt: I am usually pretty good at installing new devices however, after several attempts to install this device I ended up calling my brother, who is a techie, to come over and help. We would reach the point of plugging in the adapter and after 15 minutes of waiting it was still not able to find the adapter. We guessed that the adapter was probably defective. I returned the product.
Excerpt: The software would not load. I contacted technichal support, and they gave me 4 different links of software to download, none of which worked. Then, they said that I need to contact my computer's manufacturer. What? I bought a product that came with "90 days of free tech support" which was about 89 days too long, because I returned it the next day.
Excerpt: Kept going out because it hung too much out of USB jack. Also caused a number of blue screen deaths. May work well with cable, but without not a good option. The shorter version has worked well without any disconnections or blue screens of death.