Summary: Installation, setup, operational were all exceptional. For 15 days. Then the transmitter quit and my customer service nightmare began. They teased me with a free 800 number that was disconnected. I tried the free chat, and was told that they didn't support this product thru the chat. So, I tried the 900 number referred in the 800 number for $9 a pop. After accepting the charge, the number went to directory assistance.