Excerpt: Had to get an electrician to install my product because it was such a far distance from my original remote router. Once installed I called Cisco and they were very helpful in providing me a walk-through to configure it to work with my Verizon system. I am not as computer literate regarding IP addresses and such but they were very patient and walked me through every step and made certain it was working for me. I would certainly buy another product from them.
Summary: I installed this access point and upgraded the firmware to the latest version. The unit experienced the same problem, as I found in my research, of many other owners: beacon lockup. This caused the unit to go off line until a manual reboot. Since this AP was located in an office remote from me and was configured with a LAN IP address that segregated it from the rest of our network (VLAN), I had to travel to the location to do a reboot.
Best WAP for the money between SOHO(cheap, useless) and Enterprise($$$$) products
26 February 2014
Summary: I don't normally take the time to write reviews, but I have purchased many of these devices from Amazon and am amazed at the frequency of negative reviews of this product. Here's my take: I've installed and/or maintained just about everything wireless over the last 20 years, and this has been my go to WAP for home and small business networks for years. I have installed over a hundred of these devices in every imaginable configuration and have had a ZERO failure rate.
Summary: I purchased this equipment with expectation for a reliable Access Point solution. I continued upgrading the firmware until the last one (188.8.131.52) that turned this equipment into piece of junk. Connections started to dropping intermittently. Tried everything suggested on community/blogs but it won't help. Thanks to CISCO for cleverly disabling their older equipments via firmware upgrade "WAP4410N Firmware Release 184.108.40.206" so folks can buy newer ones.
Summary: I've had 2 of these products for about 9 months now. When they work, they work great. The problem is, they typically don't work at all for more than a few hours. he units will work flawlessly for hours (and on rare occasion days on end), then one or both of them will drop. They require a reboot to start working again, and may work for minutes or hours again. We've RMA'd the device back to Cisco, as this is evidently a known issue, and were given two new devices.
Don't buy this product unless you are networking expert
J. Nelson-Moore "Paper Clay Person", Amazon
1 March 2013
Summary: The instructions for this product are not enough for a novice to get it set up. If you are a home business, you need to either be a networking expert or hire someone to help you. This dramatically increases the price of the product. Don't recommend this for home/small business setup.
Unimpressed! Drops connections, requires hard reboot CONSTANTLY.
21 February 2013
Summary: We bought these to use in our small classrooms for what should be easy to deploy WiFi signal access. Whether running via PoE or with the included power adapter, directly to our switch, these devices are an absolute waste of money. They require an almost daily power cycle to get them to respond, they drop connections, and they are a pain to deal with. These are supposed to be setup, activated, and then left alone as they should just WORK.