Reviews and Problems with Wine Enthusiast Silent 24 Bottle Touchscreen Wine Refrigerator
Showing 1-10 of 12
Don't waste your money (or your wine)....
9 March 2015
Summary: If I could give it fewer stars I would. I have had this refrigerator for 2 1/2 years and it has malfunctioned twice causing me to lose precious wine and champagne. The first time it heated up to more than 100 degrees.
Summary: Lasted a year and then the bottom compartment started to constantly beep, the temp display would go on and off and the light inside would blink. This is the second time I've had problems with this product. My advice to any potential buyers is to avoid it unless you want to spend $300 every year.
Summary: We bought this in July of 2011 and loved it, more so just for having a wine refrigerator...BUT now, 1 1/2 year later it’s broken! It broke a few months ago and I finally called Wine Enthusiast and they said that their manufacture’s warranty is only a year!
Summary: The wine fridge arrived with the upper door broken. I called the manufacturer to buy the upper door AND they do not have it as a spare parts. ALSO, when it is purchased in Canada, the warranty is VOID as soon as it leaves the US!
Summary: Has not maintained a good temperature since it arrived! The upper area for white wine is reading 83* and the lower for reds is at 53*. Followed instructions to adjust without success. Called the manufacturer without satisfaction. Still trying to get it resolved.
Summary: I should have paid attention to the other reviewers who said their unit stopped working soon after delivery. My first one never worked properly. The bottom portion cooled appropriately, but the top could never get down below 50.
Summary: I had very high hopes for this unit. The average reviews on Amazon with some that were highly negative were troubling, but I decided to give it a shot regardless. A good friend in Orlando also purchased this unit around the same time.
Summary: I bought the unit in August 2012, and it worked nicely for 6 months. Then it started doing the same thing that multiple other reviewers indicated - the bottom compartment started beeping incessantly and the temperature starting being erratic. Finally had to just unplug it, b/c it was so annoying.
Summary: This unit worked fine for two weeks but then the bottom temperature cooled to 45 degrees even though I have it set for 70. Have unplugged and tried to reset but does not work and stays at 45. This is going back!
Summary: We purchased the wine fridge last June and exactly 1 year from the date, the top section no longer works. I called the Wine Enthusiast and they refused to deal with the problem over the phone. Wine Enthusiast claim they will only do customer service support through emails.