Reviews and Problems with Wine Enthusiast Silent 24 Bottle Touchscreen Wine Refrigerator
Showing 1-10 of 24
DO NOT BUY THIS AT ALL!!
16 June 2014
Summary: We bought this in July of 2011 and loved it, more so just for having a wine refrigerator...BUT now, 1 1/2 year later it’s broken! It broke a few months ago and I finally called Wine Enthusiast and they said that their manufacture’s warranty is only a year! He told me what was wrong w/it which is basically a chip and electrical issue and told me that unless I knew someone w/electrical experience it would cost more money to have it serviced and it would be more beneficial...
Summary: The wine fridge arrived with the upper door broken. I called the manufacturer to buy the upper door AND they do not have it as a spare parts. ALSO, when it is purchased in Canada, the warranty is VOID as soon as it leaves the US! I've had better customer service for something paid $50 than this piece of ... Also, it arrived dented on the side! Extremely disappointed and it is like burning $400 for nothing. Far from being impressed!
Summary: Has not maintained a good temperature since it arrived! The upper area for white wine is reading 83* and the lower for reds is at 53*. Followed instructions to adjust without success. Called the manufacturer without satisfaction. Still trying to get it resolved.
Summary: I should have paid attention to the other reviewers who said their unit stopped working soon after delivery. My first one never worked properly. The bottom portion cooled appropriately, but the top could never get down below 50. I even moved the unit to the middle of a dark room just to see if air circulation or sunlight was a problem. So I returned it and got another. This one worked until I put some wine (already chilled) in it.
Summary: After a week of use, I'm thrilled with this refrigerator. This was a birthday gift for my husband He is very happy with it. It's quiet, hold the temperature to the selected setting and is much nicer looking than its photo. I'm thrilled to no longer have bottles taking up space in the kitchen refrigerator. A win for all.
Summary: Ordered this unit to replace one we had received last week from Amazon that arrived badly dented and damaged in the back. The replacement unit we received today was also dented in the back. We are tired of messing with it and just decided to keep it since no one sees the back and it seems to be working well. I guess that's why we saved $51.00 off Home Depot retail. Nice unit other wise.
Summary: I had very high hopes for this unit. The average reviews on Amazon with some that were highly negative were troubling, but I decided to give it a shot regardless. A good friend in Orlando also purchased this unit around the same time. After 1 day of operation, the temperatures in both the upper and lower compartments began to fluctuate by one degree, about every five seconds. This resulted in a gentle hum as the fan turned on to go from, let's say, 58 degrees to 57.
Summary: I bought the unit in August 2012, and it worked nicely for 6 months. Then it started doing the same thing that multiple other reviewers indicated - the bottom compartment started beeping incessantly and the temperature starting being erratic. Finally had to just unplug it, b/c it was so annoying. Trying to contact Wine Enthusiast now, but not super hopeful that they will replace it. Definitely don't buy from them without a warranty, but maybe don't buy at all...
Summary: this is a replacement for another wine refrigerator that died after ~2 1/2 years. This two-zone Wine Ethusiast fridge has some good - and bad - reviews, but the price and features led me to go ahead and buy it. It arrived today - late - but in good shape with superior packaging. Suspiciously omitted from the owner's manual, packing slip, receipt and product information on Amazon.com is the length of the manufacturer's warranty.