Reviews and Problems with Wine Enthusiast Silent 24 Bottle Touchscreen Wine Refrigerator
Showing 1-10 of 27
Don't waste your money (or your wine)....
9 March 2015
Summary: If I could give it fewer stars I would. I have had this refrigerator for 2 1/2 years and it has malfunctioned twice causing me to lose precious wine and champagne. The first time it heated up to more than 100 degrees. The last time I noticed it seemed a little warmer than usual so I unplugged it and plugged it back in. It worked fine for a few months. It once again is now heating up. I called W.E.
Summary: Lasted a year and then the bottom compartment started to constantly beep, the temp display would go on and off and the light inside would blink. This is the second time I've had problems with this product. My advice to any potential buyers is to avoid it unless you want to spend $300 every year.
Summary: We bought this in July of 2011 and loved it, more so just for having a wine refrigerator...BUT now, 1 1/2 year later it’s broken! It broke a few months ago and I finally called Wine Enthusiast and they said that their manufacture’s warranty is only a year! He told me what was wrong w/it which is basically a chip and electrical issue and told me that unless I knew someone w/electrical experience it would cost more money to have it serviced and it would be more beneficial...
Summary: The wine fridge arrived with the upper door broken. I called the manufacturer to buy the upper door AND they do not have it as a spare parts. ALSO, when it is purchased in Canada, the warranty is VOID as soon as it leaves the US! I've had better customer service for something paid $50 than this piece of ... Also, it arrived dented on the side! Extremely disappointed and it is like burning $400 for nothing. Far from being impressed!
Summary: Has not maintained a good temperature since it arrived! The upper area for white wine is reading 83* and the lower for reds is at 53*. Followed instructions to adjust without success. Called the manufacturer without satisfaction. Still trying to get it resolved.
Summary: I should have paid attention to the other reviewers who said their unit stopped working soon after delivery. My first one never worked properly. The bottom portion cooled appropriately, but the top could never get down below 50. I even moved the unit to the middle of a dark room just to see if air circulation or sunlight was a problem. So I returned it and got another. This one worked until I put some wine (already chilled) in it.
Summary: After a week of use, I'm thrilled with this refrigerator. This was a birthday gift for my husband He is very happy with it. It's quiet, hold the temperature to the selected setting and is much nicer looking than its photo. I'm thrilled to no longer have bottles taking up space in the kitchen refrigerator. A win for all.
Summary: Ordered this unit to replace one we had received last week from Amazon that arrived badly dented and damaged in the back. The replacement unit we received today was also dented in the back. We are tired of messing with it and just decided to keep it since no one sees the back and it seems to be working well. I guess that's why we saved $51.00 off Home Depot retail. Nice unit other wise.