Summary: The Koolatron KBW-55DD wine refrigerator has been a disappointment. I purchased the Koolatron for my husband for our anniversary and he was delighted with the idea. Unfortunately, the Koolatron has never reached the cooler end of the temperatures it advertises although we have had it plugged in and running for over a month now. I tried contacting Koolatron directly by email but their only response (about a 10 days later) was "where did I buy the unit and how long ago".
Summary: Received as a gift, something I've wanted for awhile, so I really wanted to like this. I have little space, so this unit is the perfect size. Unfortunately, the first unit was defective, the door had broken off completely upon receipt. I had no problem returning it with amazon except it was a pain to repackage. Then amazon sent the replacement before the broken unit had been picked up, since I don't have space for both in my place, I left the new one in the mailroom.
Summary: Like the separate zones with doors and the unit over all is fine. A little disappointed in the fact that they sent one on Wednesday and ANOTHER on Thursday. Doesn't give me a lot of confidence that they have their act together. I did return the second one against the desires of my oldest son who wanted it. The unit did not sit square on the floor. It rocked from side to side, the feet did not adjust the rock out. I had to put a felt spacer under one of the feet.
Summary: Did not work from the get go. Mother board was evidently defective. Returned item. Wrapping that product came in was flimsy and cheap which did not bode well for the product. Found a higher quality product for same $$'s.
Summary: When we bought our Koolatron 18 it was working as it should, then after approximately 4 months, the display board broke. It was showing wrong information about the wine temperature with both upper and lower compartments. We had to use a seperate thermometer to check the temperature. Even though the display was wrong, the wine temperature was alright. Got in touch with Sears and asked them to replace the unit because we had lost confidence.
Summary: First of all, the photo is deceiving. The top zone is for whites and the bottom zone is for reds. They are not interchangeable because of the way the temperature settings are programmed. The design is great. It's compact and fits perfectly into my living room between a couch and sofa. Herein is the problem. The unit requires 5 inches of space all the way around. That's 5 inches per side and 5 inches at the rear.