Reviews and Problems with EuroCave Chamber Wine Cellar
Showing 1-5 of 5
Eurocave is the Best, Unless you get a clinker
Dwight L. Short, Amazon
1 January 2014
Summary: I bot my Eurocave before there was an Amazon in the mid 1990's. It is still keeping my 1995 vintages at a perfect level and I even squeeze some chocolate between the bottles on the top shelves as it is right at 57 to 59 degrees all the time for my red wines. The capacities are overstated and the sales should indicate that the capacity estimates are for normal 750 ml bottles.
Summary: First, the good news -- this is an excellent wine cellar when it is working. Keeps wine at the right temperature, humidity a bit high but OK, has plenty of space if you use it right. The bad news -- customer service is awful and good luck finding anyone to repair ANY Eurocave if you have a problem, as you inevitably will. Nor could our regular refrigerator repairman get parts from Wine Enthusiast or from Eurocave directly.
Summary: If you know anything about wine, you know you need a steady 55 with 60-80% humidity. This does that very well as cheaply as possible. If the Wine Enthusiast delivery oafs insist on plugging the unit in to test it simply because they fear having to return in the case of a non-functioning unit (we heard "Look, I've been doin' this for a while...I know what I'm doin'") you can tell them to sit 'n spin: read the directions..
an inferior product with non-existent customer service
Lindsay Weightman, Amazon
12 February 2012
Summary: Sadly I bought this product from Wine Enthusiast who are very eager to sell but have no interest in supporting the client once they secured the sale. The long list of problems you can find in endless reviews of frustrated customers (victims) include: ice build-up, inaccurate and unstable temperature and most of all no one from Wine Enthusiast to help or even respond to your calls.
Horrible service for wine refrigerator unit on warranty
Zoya Kovenya, Amazon
4 March 2011
Summary: I bought Wine refrigerator unit (Capacity: Up to 235 bottles) in 2007 and since that it was broken twice and even though it's on 5 year warranty, WINE ENTHUSIAST refused to fix it for the second time it's broken and ask me to pay extra for the new unit to ship to me ( STILL UNDER WARRANTY!!!). Never buy here again, share my terrible experience with everyone I know. Spent 5 days on the phone with customer service and promise that their GM will call me back..