Summary: I followed the instruction to install the software and connect the webcam. But the image I got from the webcam flickered, regardless of which messenger I used (e.g., Windows Live, Gmail, and Skype). I went to Microsoft's support website and downloaded the update, which did not solve the problem.
Summary: I purchased this webcam based on good reviews listed. I have Windows XP (SP2) and I had the same issues as another reviewer with XP who said it 'stalled' their computer and they thought maybe it was their internet service.
Summary: To Perspective LifeCam buyers, I never received this item. After two weeks of not receiving this item as a gift for my parents, I contacted customer service. They sent me a quick response stating that they would investigate the issue.
Summary: The reviews I read on the Microsoft LifeCam VX-5500 convinced me that it was far and away the webcam to buy. In fact I bought three of them. Two for family elsewhere. After a week of trying; loading and downloading; deleting and reloading 5 times, I have yet to see the parties on the other side.