Excerpt: We had another for nearly 2 years and all of a sudden the microphone stopped working. Still haven't an answer for it. Another thing was when I comparing prices your website showed model # Q2F-00013. When I went to the store they only had Q2F-00001. I really didn't get an answer as to the differences between the two.
Excerpt: IF you are doing Skype, DO NOT put in the software that comes with it. I read all of the documentation and installed software, then I find out that can't do Skype with it. I've been on the phone with Microsoft at least 6 times and they have not figured out how to get everything off of my computer. Frustrating. I have been 'elevated' so now it may be resolved.