Summary: I followed instructions, downloaded and installed software, plugged in the webcam when indicated. The software crashed. I uninstalled, rebooted, reinstalled. Same thing. I requested a replacement. The same thing happened with the new webcam. Tried installing an older version of the software.
Summary: I bought this camera because the store I was in did not have the one I wanted and I figured I would give it a try. I returned it the next day. The biggest problem was that it would not stay in focus! It kept searching for focus and would not find it and would not stop.
Summary: I wouldn't even bother with this one. Silly me, read reviews and thought I'd be the exception. After all, how could they sell a webcam who's auto-focus doesn't work ? Well, this webcam is it - the auto-focus will blur and re-focus consantly, even when you have not moved an inch nor has the lighting...
Summary: Up until now, the products we've purchased from Microsoft have been at least average quality. Not so with this camera. Not matter what we try, the camera autofocus will not hold a sharp picture and the image is almost constantly blurry. Recommend a less expensive version such as the 3000.
Summary: I was ready to really like this camera. Really, I was. Unfortunately, while the description says that it requires either Windows XP "SP2 or Later" (or Vista or Windows 7), what it appears to *actually* require is Windows XP SP2 - exactly. SP3 renders the camera unusable.
Summary: DO NOT BUY THIS PRODUCT!! I am very disappointed in Microsoft Lifecam HD-5000. I should have read everyone's review before buying this product...I'm not just talking about reviews here on Amazon but reviews on the web itself.