Reviews and Problems with Logitech QuickCam Pro 5000
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Logitech QuickCam Pro 5000 Web Cam
2 January 2010
Summary: The Logitech QuickCam Pro 5000 showed up under a few reviews as being an above average camera with a CCD chip. In fact, there are many articles or reviews that indicated the unit was CCD capable. Even the description in the eBay seller’s description was copy and paste from one of those reviews. I, however, stumbled upon another review while the unit was in transit after purchase that indicated the unit was not CCD.
Summary: Originally I bought this to use it with Skype in linux (gentoo 2007.0). It is supported to a minimal extent (by a 3rd party driver, not logitech), and wouldn't work with Skype. The various hoops that had to be jumped though to get the small amount of functionality out of it that I did were certainly not worth it.
I ended up trading it with someone who had a QC Pro 4000. That camera uses the pwc driver, and works just fine (skype, mplayer, whatever).
Summary: Read the great reviews here so I bought two Pro 5000 webcams. Installed with the included software (v9.5) and got the notorious BSOD (blue screen). Tried on 2 different boxes, both nearly new mid-range Dells; same result. Software installs fine but as soon as the computer detects the webcam hardware it barfs. Forums on the web (including Logitech) show that this problem has a high occurence rate and not just on Dells.
Summary: I bought this camera to replace my Quickcam 4000 (USB1.1) but was very disappointed with the software drivers that came with it. I also went to the website to download the latest software but encounter several problems. The installation was straight forward--load the disk, reboot and connect the camera to a 2.0 USB slot. The setup was real easy and the picture/color quality was actually very good. Here's where I run into the problems.
Summary: I have an Acer PC and unfortunately can't get this product to work. It freezes after about 20 seconds use on Skype. Checked the Logitech website which suggests it's a problem with the USB port on Acer's PC. So check compatibility first!
Excerpt: "The Logitech Quickcam Pro 5000 certainly looks good from the outside, and at first glance it performs well - But there are several problems with the software that drives it. The software from Logitech causes many people, including myself, to have several problems that don't just affect the camera's performance, but cause problems with Windows XP (particularly the display of the 'quick launch' icons). The other main problem people get, seemingly those ...
Pros: High quality in low light, good sound, fun to play with face - tracking
Cons: Dodgy software, not 30fps as advertised when using large pixel setting
Summary: I bought two of these one for myself and one for girlfriend. They work fine on her now aging HP desktop and my Sony Viao. However when I bought her a new Dell laptop, got blue screen every time you plug it in. Have checked out the Dell site and it appears that the audio software on new Dells is not compatible with Logitech cameras. Also appears that neither company want to do anything about it as seems from the chat rooms that it's been going on for months.
Summary: I would love to give this webcam 10 out of 10 on every count. But I can't, because of serious sync problems with video files. I have tried the Quickcam Pro 5000 via USB 2.0 on four different hi-spec PCs, but the problem persists. The pictures and sound are always out of sync and get increasingly so as time progresses.
Pros: Great stills Great sound Easy to install & operate Good looks Well-priced
Cons: Can't get the video and sound to sync. Video lags behind sound by several frames.