Summary: Did not purchase this from Newegg but I'm guessing that the reason the software is not included is because it is only good for USB 2.0. Practically every port I plugged it into gave me a warning and this happened when I plugged it into the more advanced 2.0 ports. This problem could not be remedied until I went to the Logitech web site and downloaded the software from their site and installed it.
Pros: Works - somewhat. Good resolution when it does. Excellent mounting bracket. Long, single USB cord. No software needed to install with camera. (This actually turned out to be a con.)
Cons: Not USB 3.0 Ready (as advertised) Loss of controls on high res Dual microphone not great quality Software not included
Excerpt: I bought this camera to use for online group sessions. It advertised easy set-up, wide angle lens, stereo input and output. The box contained the camera. It did not contain set-up instructions, a manual or instructions of any kind. I plugged the camera into my USB port. My computer recognized it and installed it. I opened skype and made a call to sound check. The microphone did not record. I then tried the camera. It did not capture images.
Summary: Other then that, this thing works like a champ. I don't know If I buy this again now knowing this. After owning Logitech products for a number of years it seems they are either really good or really bad. no where in between.
Pros: Nice web cam. Does what it says it will do
Cons: Ok I had a very difficult time installing the software for this web cam. it Kept giving me a "Your system is below minimum requirements" fail message and of course would not install. My system is well above minimum requirements. Once you got the driver installed it would work with Skype and what not. However, I could not get the full software package to install. It seems because a bios setting or some craziness with virtual memory that I read about online is the reaso...
Summary: The product met its expectations regarding quality of the video but I was disappointed to find a few flaws when I was using it for Skype. First of all, every once and awhile there will be these noticeable, grey-black lines that go across the feed and interrupt the clearness of the video. As well, there were a few times that the microphone was reported (by the person I was talking to) making strange noises.
Summary: I have purchased several of this model before, this was the first one in this "bulk form shipping" I suspect these were returned from customers with complaints and resold at discount, my camera blinks sometimes and also freezes up. I love the Logitech camera but I will give this away and buy the same model in the retail form and pay the slightly higher price.
Cons: Bad framerate. I had a Logitech for a long time and loved it so I bought this thinking it was an upgrade. I've got 1080p video now, but the video can't record more than 15fps which just looks bad on any video. Really disappointed. The microphone isn't great either, but I barely used it before switching to my Yeti microphone.
Summary: Picture only good up to 8 ft away. My backgrounds are all blurry. Yes they are mountains a 1/2 mile away but you'd think this cam would focus everything in the picture like a normal HD camcorder does. The subject in the foreground is good, though.
Summary: The hardware compression on this camera is simply awful and there's no way to adjust it. For a Skype call, it is passable but if I want to record videos at my desk, it's pretty awful. My iPhone 3gs can record better video. Also, microphone sensitivity is really poor. You have to be right up close to the camera to get clear audio. Disappointed.