Summary: I couldn't get the CD to download so was unable to use device. Amazon, as always, was terrific in sending me a new webcam,no postage charges, as soon as I advised them of the problem. Will advise if I continue to have a problem with the camera.
Summary: Plugged it in, didn't use the software included and loaded Skype and immediately I was skyping. As with the speed of all internet connections and mine being satellite, no camera will perform perfectly in rural areas. This is a very good camera for the price. My research paid off.