Summary: The other reviews comment on how bad the video is. NOTE: this is a MANUAL focus this webcam. out of the box it was very blurry for me as well. the focus is is the black plasitic directly around the lens. a slight turn and my video was crystal clear. So that said, this camera is pretty good. one thing that I don't love is that I can't zoom in or out. When I have it mounted on my laptop, it's a pretty tight view of my head. I'd prefer it panned out a little bit.
Summary: This product is good one but surely not the best one. With same or even lesser price I had purchased one Logitech webcam and the image quality still today, after almost two years of use, is far better than this. The sound quality is good. I had tried the software once and its not worth installing it on your machine.
Summary: Like the last commentor said, just read the instructions and you'll be fine. One turn of the focus ring, and the camera works great, especially for half of the price I could find anything else at.