Reviews and Problems with Philip Stein Men's 32ABRBB Active Large Chronograph Silicone Strap Watch
Showing 1-8 of 8
Replacement Band is Great
Watch, MD "Watch, MD", amazon.com
17 November 2011
Summary: I purchased this watch after one of my customers brought it in for service. It is a nice looking piece. Like everyone else, I needed a replacement band. I needed to wait for about 2 weeks because the company was replacing everyone's band that called because of a issue with the rubber. The band was on back order but when it arrived, they sent it to me and I replaced it myself (I work for a jeweler).
Summary: I originally bought the watch January 2011 as an anniversary gift. The watch stopped working in April, and even though it was outside the return window, Amazon did take the return and replace it at no cost to me. Now, in August 2011, the strap broke, and I will try to exchange it, but I'd much rather return it altogether. I doubt I will be able to, and I am not very convinced that the third time will be the charm.
Philip Stein Men's 32ABRBB Active Large Chronograph Silicone Strap Watch
D M R, amazon.com
4 August 2011
Summary: I had the same problem with the strap. I contacted the warranty department at Philip Stein on a Wednesday afternoon, and I had a new strap delivered via USPS priority mail on Saturday. There wasn't any charge for the strap or shipping, and the person that helped me was very accommodating. Just a heads up, you probably won't be able to change the strap yourself, as it needs some type of jewelers tool.
Summary: I bought this watch new retail in March 2011. The rubber strap cracked after just two months of continued wear, and finding a new band is proving to be a major undertaking. The band design is unique and fits only this particular model, and apparently Philip Stein doesn't believe that the average person is capable of changing out the band in the event of a problem....or even if you just want a different color.
Summary: I'm very disappointed in this watch. Like the other reviews, my watch band cracked and fell apart in less than six months. You would think that a $500.00 watch would at least have a quality band. To make matters worse, Philip Stein has a NO Service Customer Service Department. They did not return my calls nor my email. My wife also called and emailed with the same results. Lastly, does the technology work? Not for me.
Impractical, operational problems, and band doesn't last
The Succelerator "succelerator", amazon.com
13 March 2011
Summary: I've had this watch for 13 months, and now terribly regret the purchase, even though I got it deeply discounted at the time. The MSRP price has fallen from $550 to $500, but I wouldn't spend Amazon's current asking price of #305.99 for it, even with the two-year warranty currently being offered by Amazon. For the basic time, the watch is OK: quite accurate, though the hands are a bit narrow, making them hard to see at times.