Summary: Product was well made and had all the items needed to repair the watch that needed fixing. I had no idea what I was buying other than the description given on the Amazon web page. I am very pleased with the product, which was send in a very timely and undamaged fashion. Thank you.
Summary: The basic problem with this kit is its most essential piece. The blue plastic link remover does not come with replacement pins. It requires focus to properly align the tool's push pin with the friction-fitted watch band link pin. The novice wll almost certainly bend or snap the push pin at some point. When I called the company for a replacement pin, a representative didn't hesitate to offer it by mail without charge. So, why not include a few in the kit?
Summary: The packaging was beautiful and the instruments were high quality. But, there weren't all of the instruments you may need and no directions for the use of the others that came in the package. My husband was dissapointed and as it was a Christmas gift that was upsetting.
Summary: Just purchased the kit, the watch link remover tool has a cheap feel but does the job, the link remover pin was bent, but the plier they included did well to straighten the link remover pin. The Link remover did work well, but lacked the fine adjustments. The box was cheap paper and they items are packed in foam with cutouts for each tool. The pliers has already chewed up the foam cutout meant for the plier.