Summary: Wish I could give 0 stars. Total garbage. Had it less than 5 years. Nut worked itself loose at the bottom causing the entire gear assembly to shift downward. Everything started grinding. Bearings shot, caused a water leak that rusted the motor which pretty much kills the machine. Even when it worked it didn't clear well at all. Customer service didn't help even with all the similar problems with this machine. Never to buy a Whirlpool product again.
Summary: This is the worst machine ever! Hate it. When i first bought it, the bearing broken within a couple of months. Fortunately it was still under warranty. I do not have the problems mentioned in the other reviews, however, this machine makes the loudest noise on the wash cycle! It sounds like an injured billy goat. I called the company and they said they would pay to replace the part but not the labor.
Summary: Bought this in April. In about September noticed terrible smell everytime the cycle started. Also leaking water in the front of washer on my wood floor. Leaves soap residue on dark clothes. It wrings clothes to tight and to dry. Dislike this washer and Lowe's is going to replace due to the lemon law. They have been out 2 times for leak and can't explain what the cause of it is.
Summary: My washer is model WTW634OWWO I guess it doesn't matter which model. the whole line must stink. Ours is less than 2 years old. It is so hard on clothes! Jeans and towels twisted together, wrinkles in clothes that are hard to even iron out.In less than two years my clothes are worn out! It is a large capacity machine with a sensor to let you know you can add a garment..I would wash a huge load and it would still say I could add a garment.
Summary: Buyer Beware!!! Do not by whirlpool. I bought this 1 1/2 years ago. Did not purchase the extended warranty - but when you are spending close to 1000 for a washer should you have to? Well you better!! After 1 1/2 years, the hindge on the lid cracked. As a result the lid no longer closes and it will not work. Cost to repair- Door, new hinges, service call- about $400. Unreal and when you call the service center they dont care that they sell products that do not last.
Summary: The worst machine i ever used. The 20 years older model works better than this one. This machine save water but doesn't even do basic wash. I tried with just 2 towal or full load but still same awful results. It was a good waste of my $2200 and I don't recommend it to anybody.
Summary: This is the worst washing machine I've ever owned. The detergent dispenser flings soap all over the side of the machine and the floor. Beware the gunk that eventually accumulates underneath the washer. I have a very small space for my washer and dryer and it's very difficult to move them out and clean behind and underneath. I've never had issues with this until buying this washer.
Summary: 11 Reasons NOT to buy this washing machine: 1. You cannot soak clothes in hot water. When I need to soak clothes, it is because a child had an accident during the night or there is a stain - both of these options MUST have hot water to soak the clothes in, but this washer will not allow you to do that. 2. The water it does allow your clothes to soak in (only cold or warm), is not actually soaking your clothes in a tub of water.
Summary: I've had this product for a year and a half and our water bill has gone through the roof. I have to run an extra rinse cycle with every wash, run the "Affresh" product through the washer cleaner cycle all the time as well as a washer cleaner cycle with just water. Even then most of my clothes come out with more crud caked on them than when they went in. It's the most frustrating thing I've ever experienced.