Summary: This is possibly the most poorly performing washer of all time. I have had mine for 3.5 years. I follow the instructions to the letter. It broke under warranty 2 weeks after purchase. It would not wash, would get to the wash cycle and stop. It was repaired, and has "worked" since then.
Summary: We bought this washer a little over 2 years ago. We replaced an old school washer that we have had for over 15 years. This new washer does not clean as well as the old one used to. Towels were always a little "funky." There are only two of us so the amount of use it was getting was below normal.
Summary: I have had this for about a year. I use the product as instructed. It absolutely does a TERRIBLE job at cleaning clothes. My baby's bibs and clothes come out with food particles still on them.
Summary: All the other bad reviews are correct! Our Whirlpool Cabrio mashed and twisted clothes so badly - even after being smoothed out and fluff-dried they always came out horribly wrinkled. The washer has electronic pre-sets so the customer has no choice in water level, spinning, etc.
Summary: I have to side with the people that love this machine for it's the best washing machine we've owned in our 35-year-old household. It does a great job on clothes, especially whites using the white cycle; they've never looked better. The accompanying dryer is just as good.
Highly unacceptable performance and customer service
L. Allen "watercolor*ponies", Amazon
28 September 2013
Summary: I am very dissatisfied with the Whirlpool Cabrio washer. The water level stays so low that the cleaning is only mediocre and the rinsing is terrible. Even using an extra rinse cycle, my dark cottons come out with streaks and splashes of white, from the detergent, and look unsightly.
Summary: Self destructed after 2 years of very light useage. Did poor job of cleaning clothes in the meantime. Required monthy bleach purging to control odors caused by water left in lower drum apparently needed for their high efficency cycle.