Summary: This Washer is fantastic. I never had the troubles described in the previous review. The installers forgot to level the machine and I had to have someone come back and level the machine so it wasn't tilted forward. All washers have levelers.
Summary: There is a design flaw with the new whirlpool duet washing machines. There is a small space between the boot (rubber piece that goes around the machine) and the drum (what spins the clothes) and clothes get caught in between the two pieces. This rips the cloths and tears the boot leaving rubber all in your cloths and washing machine. I had 2 repairman come out who had no clue what was causing it and just kept telling me I had a good machine.