Summary: All of the positive reviews seem to be from people with brand new machines, and negative from people who have had them a while. I've had my machine for 2 years, and I only do 1-2 loads a week, so it is not abused. The plastic mechanism that locks the door became brittle, cracked, then eventually crumbled and fell down inside the wall of the machine. Totally unusable now. Parts should not wear out this quickly on a major appliance.
Summary: I purchased a stainless steel set of Samsung Washer and Dryer Model WF461ABP 16 months ago and like both units. The washing and drying are exceptional with ever feature available. I like the steamer fresh mode on the dryer for my shirts. I have a septic and like that the washer used very little water in all cycles. My first problem appeared this week when i noticed about two quarts of water on the floor after a quick wash run of underwear.
Summary: This washer and the matching dryer ( Samsung DV431AEP Platinum Stackable Electric were purchased to replace a 12 year old set of Frigidaire front load washer and dryer. While not purchased through Amazon.com, I still felt compelled to write a review. The pros: Color wasn't an issue, but it is impressive. These matching appliances look great in the laundry room. They both have electronic controls and an impressive array of options. The dryer requires a water line.
Summary: I've had this washer (and the matching dryer) for almost a year now and I am so in love with it. Beautiful, easy machine and it has so many great settings that make it super easy for my husband and I to cloth diaper our youngest child.
Summary: I recently moved and needed to replace a lot of appliances, a washing machine and dryer being the most important (boys + pets = lots of laundry). I decided on this one based on the features provided and the sales pitch helped, I just crossed my fingers hoping for the best after I read the reviews posted here. Thankfully, all the buttons and digital functions delivered what they promised and I am a very happy customer!
Summary: I have had this washer for 2 years now. We always get an error message even after it was professionally serviced. It was serviced before the warranty expired but they will no longer accept the warranty even though they were never able to fix the initial problem. I don't recommend buying a samsung washer due to the persistent problem and unhelpful service.
Summary: I purchased this washer/dryer pair about three months ago, replacing a 12year old kenmore top loader. I was concerned about vibration, odor, how the machine would hold up etc. But so far it has been an excellent performer. I will take note from the other reviewer and jot down the serial number, just in case. My biggest thumbs up is savings in water and reduced drying time.
Summary: The washer door got locked couple of days after the purchase. We called up Samsung customer support & they needed the serial number. Apparently, to look at the serial number, you need to open the door & they won't provide service, till they know serial number. Be prepared the worst kind of customer support, while buying Samsung appliances. I learnt it, the hard way.