Summary: Just had the repair guy out. Broken spinner support and wash basket. Needs Tub Assembly. Cost is beyond replacement cost. Washer only lasted 4 years. Basically, I need to replace it. Not happy. Please don't make the same costly mistake by purchasing one.
Samsung washer - state of the art electronics, poor mechanical design
15 August 2014
Summary: Length:: 0:12 Mins This review if for the exact same washer with steam (WF350). Absolutely identical with WF330, 350 has a steam add-on, everything else is absolutely identical. Very nice washer, state-of-the-art inverter controlled stepper like motor and electronic control, nice design, but has a...
turns out it's the motherboard so yeah we got more use out of it than quite a few folks but 5 years for a $900 washing machine i
Catherine Castine, Amazon
16 July 2014
Summary: AVOID! Would not purchase a Samsung washing machine! We bought one a but a different but similar model....Broke after 5 years, turns out it's the motherboard so yeah we got more use out of it than quite a few folks but 5 years for a $900 washing machine is not good..
Summary: The drain pump failed on this washer after two years. I refuse to have it replaced. Too expensive. Instead I'm limping along by manually draining it from the tube on the front into a bucket. I have to do this everytime the nd code shows which means not draining.
RUN AWAY FROM SAMSUNG!!! THIS THING IS A PIECE OF JUNK!!!
Mike Stewart, Amazon
28 May 2014
Summary: I bought this piece of junk in 2011 for $899 plus tax. A year later it stopped going through a full self clean cycle. In 2014 only three years old, the repair man tells me it needs new shocks and a new drum flange. This was a repair man through Lowes recommended to work on Samsung.
Summary: I purchased this washer but in Red.. was so excited to get my first front load washer.. I have 5 children.. so I needed something that was going to last and clean efficiently without killing my utility bills. This washer worked great for a year or so.. Now it is having spin issues.
Summary: We have the WF330 at a vacation home. Several months of use and the flimsy plastic door lock mechanism totally self destructed. This washer had little use and the door was always gently closed. Clearly a poor design. Customer service at Samsung is non existent.
Summary: Bought the unit elsewhere, have used it for 4 years, at 3 years (well out of warrenty) we found that the drum had been installed wrong and it ate through the tub, Samsung, after much hounding from my certified repairman, replaced the parts but I had to pay for labor.
Summary: Got it in June 2010. It's dead in March 2014 (water pump is broken). Sears extended warranty: two weeks for the service to arrive. Past experience: mostly OK, except (1) the rubber seal is extremely moldy and (2) there is no "drain" mode.