Summary: I bought this washer brand new in 2010 and it worked well with no issues. in 2012 the washer stopped draining. I checked the filter and it is not clogged and I had to call Samsung for repair service.
Summary: I try and use the product daily. But the door cover keeps falling off the washer. So I called on October 14, 2009 to have it fixed, along with a failing water pump (a known defect). It is November 25, 2009. It is still not fixed!
Summary: I'm not sure what the first reviewer is referring to about the delicate cycle not washing. I use the delicate cycle all the time for my sons clothing and I can attest that it does wash and removes the stains!
Summary: This washer wool and delicate cycles not only do not wash they do not even soak the clothes through during the wash cycle. The drum "rocks" the clothes left to right a few times. A LG which is made in Korea will rotate its drum and thoroughly "wash" in its delicate/wool cycle.