Summary: I bought this washer brand new in 2010 and it worked well with no issues. in 2012 the washer stopped draining. I checked the filter and it is not clogged and I had to call Samsung for repair service. The machine was over the 1 year manufacturer warranty so I had to pay approximately $100 just for the technician to come and determine what was wrong. Almost another $100 for Labor and then whatever the part cost.
Summary: I try and use the product daily. But the door cover keeps falling off the washer. So I called on October 14, 2009 to have it fixed, along with a failing water pump (a known defect). It is November 25, 2009. It is still not fixed! Repair men don't show up and their number is full so messages cannot be left. Numerous calls to Samsung, Samgsung Repair, Samsung Executive Resolution Center are fruitless. I paid for their product, parts fall off, I just need it fixed.
Summary: I'm not sure what the first reviewer is referring to about the delicate cycle not washing. I use the delicate cycle all the time for my sons clothing and I can attest that it does wash and removes the stains! For the price, in comparison to others, as long as you aren't looking for a super snazzy machine, this will do a great job!
Summary: This washer wool and delicate cycles not only do not wash they do not even soak the clothes through during the wash cycle. The drum "rocks" the clothes left to right a few times. A LG which is made in Korea will rotate its drum and thoroughly "wash" in its delicate/wool cycle.