Summary: I purchased this item through another vendor but felt like I should provide a review for those whom are in the same situation I was in. Five and a half years ago I jumped on the front-loader bandwagon and bought a top of the line Whirlpool Duet 9400 dryer/washer with pedestals. The washer worked well for 4 years though it was the loudest machine in the house. The dryer is still functioning. Whirlpool duet washer started the F09 error which can basically be anything.
Summary: I had a Maytag washing machine that lasted 22 years without problems, but the tub rusted out and replaced it with the Samsung WA5471. What a great product! The stainless steel tub is much deeper and with no agitator to contend with, my clothes don't get as wrinkled or damaged and can finally wash the bedspreads. The machine is quieter and vibrates less, but wash cycles are longer.
Summary: This is an outstanding washer. One point........READ the OPERATORS MANUAL!!!!!!! I see some people did not. Shame on you as this is a real quality piece of equipment that really gets clothes clean and you should know how to opertate the equipment for best results. I can tell you the dryer is just as good. Very pleased with this product. It cleans and drys better than any thing we have owned in the past. Oh, and the steam feature is simply awesome.