Summary: I bought this washer because of the load capacity. It has a very large capacity and adds water by sensor. You cannot wash a large load of laundry. The washer never puts enough water to cover the load. I have had to reset the washer several times to get it to put enough water.
Summary: Bleach dispenser rusted in about a year. Didn't find it until after warranty because rust was under blue plastic. Samsung said too bad. Search here and elsewhere - It is design defect - others have had same problem.
Samsung Rusts - No Integrity in manufacturing and no customer service
Rust Stained Clothes in NJ, Amazon
21 October 2013
Summary: BUYER BEWARE!!! This Samsung WA5451, 4.7 cu. ft. capacity product seemed to be a dream come true ... at first. Then, in just over a year, it began to rust around the soap and bleach dispensers -just after the warranty expired.
Summary: In my 65+ years of life, I have owned several clothes washers. I have owned this Samsung for nearly two years, and it is undoubtedly the worst ever. It does not put enough water into the machine to even cover the clothes, and the clothes on top of the load just sit there and do not get agitated.
Summary: After only 7months tub fell to floor and flooded laundry room. Took 6 weeks to fix because it also tore up motor or something that is under tub.Repair man said even though it was large capacity only fill about half full because tub was held up with plastic.
Summary: I have had this washer for 2 years and it still runs fine. I did make the switch from powder to liquid detergent. But I still don't care for the way it washes. I throw extra water in to wet the laundry and make the load heavier before turning it on so I get more water.