Don't buy - 1 star because I can't give zero stars.
15 July 2014
Summary: Love everything about this washer except that it flooded half of my brand new house when the pump broke off and the water kept running. After being repaired, it broke off again and spilled water all over my laundry room. We will be purchasing a different washer this time, not letting this happen again.
Summary: This is the worst engineered washing machine in history. Forget the people who complain about the washing quality. It is doomed to break itself in grave ways. I have seen a lot of washing machines so all the design flaws are obvious. Plastic parts where you must use metal, hoses held on by trivial clamps, motor attached to heavily vibrating drum instead of stable machine, the list goes on.
Do not buy Samsung washer; your clothes will not get cleaned with their energy star design water saving feature
19 June 2014
Summary: I bought WA50F9A7DSP from Lowes not long ago. For any cycle I used, it never give enough water to wash. if my clothes are 3 inch high, it gave me 1 inch water. after the cycle my clothes are still smell as if dirty. I called samsung 5 times get one time to talk to a real person, and she claims this is an energy star design, saving water is by design. I told her I do not need your saving water design, I need enough water to get my towles or clothes washed and cleaned.
This review from another Samsung washer may be very helpful
John Mundie, Amazon
11 June 2014
Summary: This review is from: Samsung WA422PRHDWR 4.2 Cu. Ft. White Top Load Washer - Energy Star: Like the sun also rises, the drain pump fell out of our Samsung WA422 washing machine, turning it into a piece of junk and a huge waste of money. If you look up LEMON in my dictionary you will find two definitions. The first is the yellow citrus fruit and the second is a picture of this washing machine. We bought ours a year and 4 months ago.
Summary: I purchased this washing machine from lowes at the beginning of 2013. In March 2014, 1 month outside of its warranty I heard the washing machine make a loud bang during the spin cycle. I went into the laundry room to find water all over the place. Samsung did not provide assistance since it was outside of warranty but requested a technician to come check it out.
Summary: Almost exactly 2 months following the 12 month warranty period expired, this washer went into a wild and very violent spin cycle that was caused by a broken spider fastener under the drum. The drum became off-center and caused damage to the top and bottom seals -- one rubber on the top and one chrome on the bottom. Following a few fruitless calls to customer service, I learned that although the drum was guaranteed for 3 years, the rest of the mechanicals were not.
Do not Buy Samsung Washer Unless you like waiting for parts
12 May 2014
Summary: We bought this washer and have had to have three parts replaced (same on twice). It takes Samsung 2-3 weeks to ship the parts to the repairman, so you end up with a machine being broken for over a month. Have it for 17 months and it has been down for 3 of those. Don't blame the repairman, the blame is all on Samsung for not providing a better product or supply chain.
Summary: We had this machine for less than two years. Today, my wife came downstairs to find a flood on our first floor, which then seeped down causing significant damage to our finished basement. In looking at the machine, I found the drain pump broke off from its flimsy plastic housing resulting in all the water draining immediately out of the machine. I can't believe such an important part is made out of cheap plastic.
Summary: Please, save yourself the trouble and do not buy this washer. Ours broke within 10 months (which is within the warranty period). Samsung sent out 3 repairmen, all of which did not fix the problem...and we had to take off 3 days of work because they would only come during business hours and not on weekends. After 4 months of fighting Samsung we finally had to call the BBB. After we called BBB Samsung changed their story and finally refunded our money.