Conclusion: Delicate cycle uses hot water set by the factory. Customer can not change the factory setting. The cold light indicator does light up making you think you have changed the setting, when you add more clothes during cycle, you will see steam rise. You have not changed anything. Factory setting will not let you override it. I can not use cold water during any cycle except rinse and spin. My hand wash cold only items have been ruined.
Cons: can not change factory setting., hot water comes out on items on all cycles., cold light lights up hot water comes out., options not available for customers use.
Summary: So far, so good. We replaced an old top loader from around 2002 that was not spinning the clothes dry. After using the Samsung washer, we also realized it was cleaning the clothes very well either. The clothes are smelling fresher because the spin cycle nearly spins them dry and the clothes are cleaner as well. More than satisfied and have no complaints so far.
Pros: Adjustable Settings, Clean Clothes Well, Energy Efficient, Large Capacity, Spins Clothes Dry