Summary: We are huge 3 person family and bought this dryer to match our washer after moving to a new home with only electric connections. The dryer has lasted 18 months and now has the same cracked drum you are seeing on pretty much all these dryers after 14-24 months.
Summary: Purchased less than 2 years and have thumping noise that has increased over time. Had a local tech come and take a look and he diagnosed it as a cracked that needs to be replaced. This seem to be a common problem with Samsung dryers.
Stay away from Samsung dryers. Their drums crack within 18 months.
Rodney A Rosenthal, Amazon
16 November 2013
Summary: We purchased the Samsung DV331AEW at a local retailer and had the drum develop a crack within 18 months. The repairman gave me a $400 estimate which is close to what we paid for the dryer brand new during Black Friday. We will never, ever, ever, buy a Samsung appliance again. Very shoddy.
Summary: Be careful with purchase. Read the reviews and you'll see a common thread.... Cracked drum in 1-2 years. Unless you get an extended warranty that covers it, it will be out of pocket unless Samsung agrees to cover some or all of the bill.
Summary: At 20 months (and with minimal use) a seam in the drum cracked. Based on other reveiws, this is clearly a VERY COMMON PROBLEM with this product. Nearly $500 to fix, with part and labor. Ridiculous!
Summary: Our dryer has a cracked drum also. Started with clicking noise about 20 months of owning it and now the dryer has loud thumping noise whenever it is being used. Repair estimate at $475.25 to replace drum. Would not recommend.