Summary: My wife and I have 7 children we do lots of laundry this load capacity has reduced time tremendously. Never had a problem with this device. We use the correct amount of HE soap and let the machine do its job. It has corrected its own balance without any disruption/interference from us. Read the manual and let it do what it was designed to do.
Summary: This machine has to be balanced most of the time by hand, time consuming to do a load. The washer might look good but dont let appearances fool you, nor all the positive reviews. Its not worth the extra time you'll have to put in if you buy this washer. If you want to spin only it'll rinse again then spin. Waste of time to wash clothes.
Summary: This new technology of no agitator is all wrong. My towels and sheets form an air bubble in the middle of the washer. There is not enough water to clean the clothes. They come out with deodorant marks still on them so you know the rest of it isn't clean. Doesn't rinse out soap well. Have to use 2 rinses. Gets off balance easy. Doesn't handle blankets well either. I've had it a year. Donating it to charity and buying a front loader of another brand.
Disa P Pointed, LG Electronics Ratings and Reviews
5 February 2015
Summary: Owned this machine 2 years and 7 months. Bought new in 2012 for the current list price. Good features but constantly out of balance. At times, had to stop the wash cycle to avoid damage to adjacent paired LG dryer which still works fine. No longer have to worry about the unbalanced issue - washer went dead this week. LG's technician just quoted more than the list price to fix it.
Summary: I have had this washing machine for over 2 years and it just doesn't do it's job. A. the clothes never got that clean. B. the loads are uneven every time now causing the machine to stop mid cycle full of water and all efforts to divert the problem have failed. I had to call all around town to finally find a service company who would even work on an LG washing machine because they all have bad experience with the company from product quality to customer service.
Summary: My old Maytag died and I had a Home Depot gift card. I bought this washer and it is amazing. What used to be a dreary chore is now something I look forward to. The clothes come out clean and smelling wonderful. I have washed sheets, blankets and rugs in it and it has never been unbalanced. I actually look for enough clothes to do a load. I absolutely love it. Error has never showed up on the screen.
Summary: I have had this washer for 18 months and I hate it. I have called a service person to see if something is wrong with it. It will not wash a variety of load sizes. It does well with towels, but it has to be more than 5 otherwise it cannot balance itself. It is very frustrating to wash small loads of fine washables because it cannot balance and so it fills itself and drains itself endlessly until the cycle stops. (Where is the water savings?