Summary: This new technology of no agitator is all wrong. My towels and sheets form an air bubble in the middle of the washer. There is not enough water to clean the clothes. They come out with deodorant marks still on them so you know the rest of it isn't clean. Doesn't rinse out soap well. Have to use 2 rinses. Gets off balance easy. Doesn't handle blankets well either. I've had it a year. Donating it to charity and buying a front loader of another brand.
Disa P Pointed, LG Electronics Ratings and Reviews
5 February 2015
Summary: Owned this machine 2 years and 7 months. Bought new in 2012 for the current list price. Good features but constantly out of balance. At times, had to stop the wash cycle to avoid damage to adjacent paired LG dryer which still works fine. No longer have to worry about the unbalanced issue - washer went dead this week. LG's technician just quoted more than the list price to fix it.
Summary: I have had this washing machine for over 2 years and it just doesn't do it's job. A. the clothes never got that clean. B. the loads are uneven every time now causing the machine to stop mid cycle full of water and all efforts to divert the problem have failed. I had to call all around town to finally find a service company who would even work on an LG washing machine because they all have bad experience with the company from product quality to customer service.
Summary: My old Maytag died and I had a Home Depot gift card. I bought this washer and it is amazing. What used to be a dreary chore is now something I look forward to. The clothes come out clean and smelling wonderful. I have washed sheets, blankets and rugs in it and it has never been unbalanced. I actually look for enough clothes to do a load. I absolutely love it. Error has never showed up on the screen.
Summary: This machine looks good and has lots of features, but after a few months we've found it to be a poor performer. All the reviewers who like it had written after their initial few months. Let's see them write after the first year. It is constantly unbalanced, it keeps repeating its wash cycle after every spin, and consequently takes double (triple# the amount of water. Sometimes takes 2-3 times the amount of time to do a load also.
Summary: I have had this washer for 18 months and I hate it. I have called a service person to see if something is wrong with it. It will not wash a variety of load sizes. It does well with towels, but it has to be more than 5 otherwise it cannot balance itself. It is very frustrating to wash small loads of fine washables because it cannot balance and so it fills itself and drains itself endlessly until the cycle stops. (Where is the water savings?
Summary: Worst expensive washer. You're suppose to save time and water with this HE washing machine, but this washer will eat up all your time and water due frequent unbalanced load error (UE). This washer needs to be recalled. Never buy an LG brand again. This is what I get from buying a washing machine that makes LCD TVs.
Summary: You have to baby sit this machine. It is constantly going out of balance and using additional water to try to rebalance it load. No satisfactory answer from their customer service department. When it goes out of balance it should just shut off but it does not you have to shut it off. Don't buy this machine.
Summary: I have had this washer for about 3 years. I initially loved it. There was a recall on the washer several months after we purchased it. We had it fixed. It has UE error's on every load. No matter the size of the load, it will have an error. It will wash the same load for hours if I don't stand over the machine and stop it. This machine is not efficient in that the machine will fill up multiple times in an attempt to balance itself.
Summary: I am very pleased with my LG washing machine. It balances loads, which is awesome!! It has so many features that I have yet to try them all yet. I love how quiet it is and the "Slow Closing Lid" feature!! Very nice addition. Very pleased with my purchase.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality