Summary: Purchased this washer 15 mos ago in march 2012. previous washing machine was a sears product(15 yrs). Liked the new features on the LG and found myself watching the wash cycle through the glass door when I first purchased it. Machine worked fine until last sunday when my wife put in a load of clothes and the dL error came on.(locking switch toggled in and out and cycle would not start). Read the manual, called LG.
Summary: When the timer died on our 10 year old washing machine, we went in search of a new one. The LG had great features and I have enjoyed it for the last 18 months. Unfortunately today I placed a load of towels in to wash and when I came back to check on it there was no power to the unit and the lid is locked. There is no way to "reset" or "reboot" the panel and no manual override to unlock the glass lid. So we had a repairman come out to take a look at it.
Summary: Very simple to operate, gets clothes clean and has lots of options. It took us a while to get used to no agitator and automatic water levels, but we love the simplicity of it and it does a great job.
Summary: Washer and matching gas dryer are super. They have all the necessary "bells and whistles" and the control panels are very similar for easy use. Previously have had Maytag but these are nicer in appearance and operation. AJ Madison also did a nice job from placing the order to shipment with a good price.