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9.6 out of 10 based on 434 reviews


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Great Deal: $552.49

  • User Score (440)
    9.1 9.1 from 440 reviewers
  • Value for money (408)
    10 10 from 408 reviewers
  • Features (406)
    10 10 from 406 reviewers
  • Overall quality (409)
    10 10 from 409 reviewers
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  • User Reviews

  1. Testfreaks.33053966
    3 weeks ago

    Worst washing machine ever! It only lasted 2 1/2 years and didn't clean my clothes very well at all.

  2. Testfreaks.33053966
    4 August 2014

    Worst washing machine EVER! The clothes do NOT get clean, but why would they when the water does NOT cover the clothes. According to the owner manual - "this is normal".
    So if the clothes don't get wet, how does this machine WASH the clothes?

    Don't buy this machine! LG you got my money this time, but I will never buy an LG product again.

  3. Testfreaks.33053966
    1 July 2014

    I purchased an LG washer 21/2 years ago from Home Depot and last weekend it failed during a load. I could not get my cloths out. The main PCB board failed. This washer was only used for a couple of loads a week. What really bothered me was the treatment I got from LG. The service people kept hanging up on me and they would not do anything for me even though they had a service bulletin out identifying the board as a problem and had developed an updated replacement board. Stay away from LG equipment. Their equipment is not reliable and they do not stand by their equipment.

  4. Testfreaks.33053966
    27 May 2014

    Every day I have to wash clothes I find myself in a very bad mood! I hate this machine, My clothes will not get clean or they come out with a residue on them. When I first got it it wasn't pulling in hot water for over a year. How was I to know the sensor was never connected. I finally decided to stick my hand in the water and it was cold, cold, cold. Had a service man come out to take the panel off and connect it, Of course out of warranty. But it didn't help, the clothes still aren't clean and even with the xtra rinse they still smell! It is only 2 years old and I am seriously thinking about buying some other machine, I hate the hassle so much with this one. When I watch the agitation it shimmies not a wonder the clothes don't get clean.

  5. Testfreaks.33053966
    25 February 2013

    Worst washing machine I have ever purchased and I completely regret my decision. The washing machine does not dispense enough water to wash the clothes effectively. It doesn't wash the soap out of the clothes properly leaving residue. Occasionally parts of clothing have come out dry after a full wash cycle and not washed at all
    Also totally disappointed that there was no return policy and I am now stuck with a terrible washing machine

  6. Testfreaks.33053966
    Disappointed in MI
    14 January 2012

    Very disappointed with this washer. The reviews prior to my purchase were great. Now that I have the washer I would like my 12 year old Matag Neptune back. The clothes do not come clean..underarm stains, underclothes, general stains it lacks cleaning ability.
    Sometimes there is barely any water in the tub and other times it is filled to the rim. Smart diagnosistics is definitely lacking.

    • Service, Water Usage, Does not clean well
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