Summary: We have had this washer just over two years, (bought in May, 2013) and while I haven't had the same frequency of issues with loads becoming unbalanced, I did experience it fairly often, especially with bulky things like bathroom rugs, etc.
Summary: We bought this machine and it's matching dryer from Lowes for $1200 including setup, delivery, haul away, plugs, hoses and tax, We've only owned it for a week so I'm initially giving it 4 stars because I don't have any comment on it's long term reliability.
Summary: Picked this up a year and a half ago and have generally been pretty happy with it. Sure there was the occasional UE error code, but these were for genuinely unbalanced loads that would have shaken the washer to pieces if we hadn't remedied the situation.
Conclusion: Do not like that the clothes get tangled up after spinning due to the lack of drum column. That absence of the column was attractive to me initially because it does increase the load capacity. I do love that I have saved a lot on detergent and water.
Conclusion: I love this washer. It's extremely quiet, has lots of specialty cycles, load sizes, water temps and spin speeds. It's amazing at how little water it uses per load, and without an agitator, seems strange to watch the drum move the clothes enough to clean them.
Pros: Style/Design, easy to use, Features/Settings, Quality
Conclusion: This washer does have a lot of features but the "end of cycle" notification is a failure. It sounds like the ice cream truck a couple of blocks away and cannot be heard if I'm not near it. Disappointed that there seems to be no way to adjust the volume.
Conclusion: This washer overall is a great washer. Only two things I would caution: make sure it is balanced or else it is the noisiest washer ever. Also, the door latch on mine every now and then will not lock and I get an error code for DL..
Pros: Performance, easy to use, Features/Settings, Quality
Conclusion: I have had my washer now for a little over a month and so far I am happy. I need to use less detergent and the spinning allows for a shorter time that clothes need drying. It can fit large blankets/quilts which is needed where we have cold weather and lots of bedding.