Excerpt: Can not recommend this washer. Do not see how it can save water and electricity, Loads are constantly going off balance, causing machine to stop final spin cycle and refill with water. Sometimes it will correct itself and finish cycle. Others times it turned off with an error message.
Excerpt: I bought this based on its Consumer Reports rating. Boy was that a mistake. I'd give this zero stars if the tool would let me. This washing machine has huge inadequacies that make its use a time-consuming, life sucking waste.
Excerpt: This product worked fine for about a year. Then the UE or unbalanced load error made washing a hassle. Each load now has this problem, often multiple times. It means you must redistribute the load by hand and then hope it will finish washing and spin to the end.
Excerpt: Update to my earlier review: Machine in use since 10/15/14.
There is apparently no way to adjust the water level. Even using "heavy load" setting, water does not nearly cover the clothes, and consequently does not properly clean them.
Excerpt: I thought I had purchased a great washer machine but boy was I wrong. Not only does this machine take almost 1.5 hours to wash a load but once the machine goes off balance...the wash can take as much as 2 to 2.5 hours.
Summary: I would like to share my experience with this machine. For the sake of honesty, I purchased the machine from a "brick and mortar" store, but felt compelled to place my review everywhere and anywhere I could if it can save someone the hassle of owning this machine and the ABSOLUTE NIGHTMARE of...
Excerpt: I have had this washer for 3 years and hate it!!! A 35 min speed wash takes at least an hour to an hour and a half. It is always UE no matter what size the load is, and doesn't put enough water in to soap it up.
Excerpt: I have this machine less than two years and it is constantly saying UE. It takes hours to get through one load! Then I realized that it is the agitator that has the problem. I had it repaired 3 weeks ago and now we are starting with the same UE problem and I reach down, the agitator is loose again.
Excerpt: We bought this washer at Home Depot based on the insanely high number of good reviews, and it was a huge mistake. It cannot stay balanced to save its life. I wash a very normal amount of clothes, and it gets to the end of the cycle end with no problems about 1/4 of the time.
Excerpt: We have had this washer for over a year and it's awful! It keeps unbalancing then adding water to re-balance, so it takes hours to do one load. That it not energy efficient at all. We read only good reviews so we spent the extra money and now we really regret it.