Summary: Horrible service. Called about water leaking around washer. Difficult to contact and discuss with customer service. Service person came out only to state they could not service because it was stacked and we had to unstack.
This washer randomly floods the floor. There is no ...
2 September 2014
Summary: This washer randomly floods the floor. There is no pattern to when it floods, and once it floods it may go a couple of weeks before it happens again. I just paid $250 for a new drain, and the flooding continues.
LG washer opened during wash and did thousands of dollars in water damage. LG refused to take responsibility for their flooding.
29 June 2014
Summary: LG washer opened during wash and did thousands of dollars in water damage. LG refused to take responsibility for their product. As of this time LG has still not compensated us for the water damage to our home caused when their washer door opened and flooded us. Beware of LG!
LG washer opened during cycle and did thousands of dollars of damage. LG refused to take responsibility for their product fail.
29 June 2014
Summary: Before you buy their products you should be aware that LG used to be Goldstar! Would you buy a Goldstar appliance (remember the junky computer monitors)?? They changed their name for good reason but some things remain the same. [...
Conclusion: Washer is only 9 months old and leaks after every 3-4 loads!!!!! Waiting for service call. Never cleaned well even when new."Walks" all of the time when spinning and it is level. Low spin for delicates is a joke sounds no different than high spin.
Conclusion: This is my second LG washer with the first one being tromm which I loved. After 7 year it had issues with the tub and was not repairable. So I was happy when bought this machine which claims to have steam fresh. This washer is good but does not have my numer one reason for buying this machine.
Water efficiency too dry, results in abrasive wash
Dave, RC Willey
15 March 2014
Conclusion: The water efficiency programming is way too dry resulting in abrasive & sometimes inadequate washing. Should have a "normal water level" override button. LG cannot possibly anticipate all wash situations.
Summary: This washer cleans really well and is gentle on clothes. However, don't order the pedestals or install it on a main floor or unless you have a slab home. For delicates and lightweight fabrics it is superb, but we experienced home damaging vibration and movement across the floor on a main floor...
Pros: Style/Design, easy to use, Features/Settings
Summary: Along with an LG refrigerator which I have already discussed at the same time I also bought an LG washer and dryer. All the LG appliances were rated high so we felt they were a smart purchase. Not so. After 2 years the washing machine needed new bearings with a cost of $700.00 to repair.
Conclusion: I wish that i did not get this washing machine. I researched and shopped around and finally picked this one because of the good reviews. I knew it would be more work and was willing to put in the extra effort. Unfortunately the washing machine does not get clothes clean.