Summary: Horrible service. Called about water leaking around washer. Difficult to contact and discuss with customer service. Service person came out only to state they could not service because it was stacked and we had to unstack.
This washer randomly floods the floor. There is no ...
2 September 2014
Summary: This washer randomly floods the floor. There is no pattern to when it floods, and once it floods it may go a couple of weeks before it happens again. I just paid $250 for a new drain, and the flooding continues.
LG washer opened during cycle and did thousands of dollars of damage. LG refused to take responsibility for their product fail.
29 June 2014
Summary: Before you buy their products you should be aware that LG used to be Goldstar! Would you buy a Goldstar appliance (remember the junky computer monitors)?? They changed their name for good reason but some things remain the same. [...
Conclusion: Washer is only 9 months old and leaks after every 3-4 loads!!!!! Waiting for service call. Never cleaned well even when new."Walks" all of the time when spinning and it is level. Low spin for delicates is a joke sounds no different than high spin.
Conclusion: This is my second LG washer with the first one being tromm which I loved. After 7 year it had issues with the tub and was not repairable. So I was happy when bought this machine which claims to have steam fresh. This washer is good but does not have my numer one reason for buying this machine.
Water efficiency too dry, results in abrasive wash
Dave, RC Willey
15 March 2014
Conclusion: The water efficiency programming is way too dry resulting in abrasive & sometimes inadequate washing. Should have a "normal water level" override button. LG cannot possibly anticipate all wash situations.
Summary: Along with an LG refrigerator which I have already discussed at the same time I also bought an LG washer and dryer. All the LG appliances were rated high so we felt they were a smart purchase. Not so. After 2 years the washing machine needed new bearings with a cost of $700.00 to repair.
Conclusion: I wish that i did not get this washing machine. I researched and shopped around and finally picked this one because of the good reviews. I knew it would be more work and was willing to put in the extra effort. Unfortunately the washing machine does not get clothes clean.
Conclusion: This is a terrible washing machine. I was so excited to buy it. It seemed like it had so many features and wash settings. To my great dismay, it has proved to be just the opposite. It has destroyed all my clothes... Even the most indestructible towels I own have been shredded and beaten to a pulp.
Conclusion: We purchased a LG front load washer and a LG front load dryer. Every day from the day we purchased the machines.... I ask my husband, have I told you today how much I love this new washer and dryer? I love the everything about them, the cleaning performance, the easy to use settings.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality