Summary: Owned for four years. Problems from day 1. I had two repair men out in the first month to find out why it shakes my whole house; still a problem. Main computer went out year two along with the bearings and door lock; not covered by warranty. Stinks like mildew though I clean and air out the machine after every use. Ties clothes into knots; literally. Does a poor job of removing pet hair.
Summary: My washer started making a very loud noise during the spin cycle. After calling LG's customer service I was told it was a bearing issue and that it was not covered under warranty. The motor is covered for 10 years, but the bearings or anything else for 1 year. I have noticed that this problem is a trend with all LG front load washing machines. The cost to replace the bearings is anywhere from $350-$500. So most technicians won't even replace the bearings.
Summary: I am loving my new shiny red washer. It looks too good to be stuck in the laundry room. I am pleased with the job it does and love the way it sings to me when it is done. My family has joked that it sounds like the ice cream truck is coming.
Summary: I just love this washer, I bought it in April 2010 and it never seems to amaze me what it can wash and how clean everything comes out. It is very easy to use and it doesn't have that loud buzzer going off when it's done....IT Sings to you when it's done. I highly recommend investing in this washer. Thanks LG for all your wonderful products!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality, love the red!, no loud buzzer
Summary: We purchased this new washer not wanting the red but it was on sale. Once we got it home I looked better than the while would have because it broke up the color of the laundry room. It has way more functions then I will ever use. Even with all the functions it is still simple to use. The best thing about it is that It locks so my daughter does not play with it while it is running. It also cuts down on cost of laundry detergent by being HE.
Summary: I was so thrilled to get such a great price on my new washer and dryer. My husband even built me a new laundry room. But since I have had the machine....almost 10 months it keeps stopping mid-cycle with the word OE, I then have to release the hose at the bottom and let the water out of the machine. I have to put a million towels on the floor to catch all the water.
Summary: I didn't need a washer or dryer at the time I bought this pair. I have admired this washer for a long time. It was on sale so I bought the pair. I love the washer and dryer. I feel like my wash is cleaner, brighter and fresher. This is my first time buying a LG product and I will buy other LG products in the future.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
Summary: Have had issues with balance. It has been balanced professionally and still wants to move and jump around. Service provider told me this type of washer is recommended for a slab floor not a crawl space floor. We had the controller board replaced after 6 months because the power came on by itself once as well as not come on when the power button was pressed a couple of times. If it happens again, we will call in a service request again.