Excerpt: Bought this washing machine and right from start the knob use to stick a bit when trying to alter program now the program just clicks through the washing cycle and wouldn''t even empty had to empty it by hand floor wet through clothes wet through and just out of guarantee DON''T buy this washer DON''T buy Hotpoint they charge the earth for repairs £145.00 for my daughter in laws washer repair and only in house 15 mins
Summary: The engineer has plenty of work on failing Hotpoint and Zanussi washing machines. The frequently give problems in under 3 years and more ,likely to give trouble within 5 years. Card failures are common over three years old. The machine looks immaculate, but is worthless to me now. Get a 5 year warranty and be warned. If you use liquid washing soap, do not forget to use a very hot wash once a month without any washing in the machine to clear the residue.
Pros: It does what it says on the box for 12 months or so. The spinner is quite noisy. The quality of washing is good. Useful having half loads
Cons: After 16 months, the clothes came out wet - it had not spun. AFTER SOME FIDDLING OVER A DAY OR TWO, IT WAS FOUND TO BE WORK,ING AGAIN - but when the machine was nearly two years old the spinning was not so good. Now after 2 years and eight months it refused to spin and dry some delicates. It could intermittently pump water out, but nothing else, except once we made it start a wash and it let some water in. The engineer tried all ways to make it work and found that the...