Summary: Has no ejector to remove water bottle plug so water splashes over machine and floor when replacing bottle. Platform for cup or glass very small so you must hold cup in place when getting water. Took approximately 10 gallons of water to get rid of metallic taste in machine. Had Whirlpool before purchasing this machine because Whirlpool no longer makes dispensers.
Summary: Other brands have not lasted in our house more than 1.5 years. We shall see if it makes it past the warranty period for this brand. Convertimg the bottom storage area to a mini fridge would have been a plus, but they didn't do that on this model. It is working nicely after 3 weeks.