Summary: The machine itself is fine, although not great for the money it costs. The real problem is customer service. I needed to replace a fuse holder and repair clinic didn't have them in stock so my options were to pay a service person to change my fuse for $90 or wait without a machine for 3 weeks until Repair clinic got it in stock. The Asko parts department had the item in stock but they can't sell to the public. It is their policy and rules are rules.